Privacy Policy

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GlobexMedTracker requires you to provide certain personal data in order to access and/or use the app. However, before you furnish any personal data to GlobexMedTracker, please read the Privacy Policy carefully. We are committed to protecting your privacy and ensuring that your personal data

is handled securely and transparently.

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our services, you agree to the collection and use of information in

accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, contact details, date of birth, and other identifying

information.

• Health and Medical Records: Medical history, diagnoses, treatment information, and other health-related data.

• App Usage Data: Information about how you use our app, including interaction data, preferences, and behaviour analytics.

• Device Information: Information about the device you use to access our services, such as IP address, device ID, and operating system.

• Location Data: Geographical location information, if you have granted permission for location services.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you provide information through our app, website, or customer service channels.

• Automatically: Through the use of app features like the camera, microphone, and sensors when you use our services.

• From Third Parties: Information provided by healthcare providers, insurance companies, or other service providers with whom you interact through our services.

3. Purpose of Data Collection

We use your information for the following purposes:

• Service Provision: To manage your health records, schedule appointments, and provide personalised healthcare services.

• Communication: To send you updates, reminders, and other relevant information about our services.

• Data Analysis: To improve our services, including through data analytics and research.

• Legal Compliance: To comply with legal obligations, such as maintaining records and reporting requirements.

• Third-Party Services: To facilitate services provided by third parties, such as payment processing, data storage, and technical support.

4. User Consent

Your consent is required for us to collect, use, or share your personal data. You can grant or withdraw consent at any time through the app’s settings or by contacting us directly. Note that

withdrawing consent may limit your access to certain services.

5. Data Protection

We implement a variety of security measures to protect your personal data:

• Encryption: All sensitive information is encrypted both in transit and at rest.

• Access Controls: Access to personal data is restricted to authorised personnel only.

• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

6. Sharing of Information

We may share your information with third parties only under the following circumstances:

• Service Providers: With third-party providers who assist in delivering our services, under strict confidentiality agreements.

• Legal Requirements: When required by law, such as in response to a court order or to meet regulatory obligations.

• Emergency Situations: When necessary to protect your vital interests or those of another individual.

7. User Rights

You have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.

• Correct Your Data: Request corrections to any inaccuracies in your data.

• Delete Your Data: Request the deletion of your personal data, subject to legal or contractual restrictions.

• Restrict Processing: Request the limitation of data processing under certain conditions.

• Data Portability: Request the transfer of your data to another service provider.

8. Regulatory Compliance

We comply with all relevant data protection laws, including but not limited to:

• General Data Protection Regulation (GDPR): Applicable to users in the European Union.

• Health Insurance Portability and Accountability Act (HIPAA): Applicable to health data in the United States.

• Local Data Protection Laws: Applicable to the jurisdiction where you use our services.

9. Breach Notification

In the unlikely event of a data breach, we will notify affected users and relevant authorities within the timeframe required by applicable laws. We will provide information on the nature of the breach, the data involved, and the steps being taken to mitigate any potential harm.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated to you through our app or via email. Continued use of our services following any changes constitutes your

acceptance of the updated policy.

11. Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved through binding arbitration in accordance with the rules of the jurisdiction in which our services are provided. You agree to waive any right to participate in class action lawsuits.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: contact@globexspirulina.com

• Phone: +852  23119292 

• Address:  Room P1, 14/F Kin Ho Industrial Building, Block 2, 14-24 Au Pui Wan Street, Fo Tan, N.T., Hong Kong